At syabas99, we treat the personal data of our Malaysian members with the same seriousness we apply to platform security. This Privacy Policy explains precisely what we collect, why we collect it, how we use it, and the rights you hold over your own data.
Last updated: 1 January 2026 · Effective upon account registration or continued platform use
1.1 syabas99 is committed to protecting the privacy and personal data of all registered members and platform visitors. This Policy applies to all personal information collected by syabas99 through the website, mobile experience, customer support channels, and any other touchpoint associated with the syabas99 brand.
1.2 This Policy covers Malaysian players and all other individuals whose personal data is processed by syabas99. Where applicable, syabas99 processes personal data in a manner consistent with applicable personal data protection legislation, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.
1.3 This Policy does not apply to third-party websites, services, or game providers that may be accessible from within the syabas99 platform. Those parties are responsible for their own privacy practices, and syabas99 is not liable for how they handle your data.
2.1 syabas99 collects the following categories of personal data in the ordinary course of operating the platform:
3.1 syabas99 collects personal data through the following methods:
4.1 syabas99 uses collected personal data for the following purposes:
5.1 syabas99 processes your personal data on the following legal bases:
6.1 syabas99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances:
syabas99 engages trusted third-party service providers to support platform operations, including payment processors, identity verification providers, cloud infrastructure providers, and customer support platforms. These parties process data solely on syabas99's instructions and are bound by data processing agreements.
Game studios and aggregators whose content is available on syabas99 may receive limited technical data (session tokens, game results) necessary to operate their games within the platform. These providers do not receive full profile data.
syabas99 will disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where legally required to do so, or where syabas99 reasonably believes disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
In the event of a merger, acquisition, or sale of all or part of syabas99's business assets, personal data held by syabas99 may be transferred to the acquiring party, subject to the acquirer maintaining equivalent data protection standards. Registered players will be notified of any such transfer.
7.1 syabas99 retains personal data for as long as necessary to fulfil the purposes set out in this Policy, subject to the following minimum retention periods:
7.2 Where retention periods have expired and there is no legal obligation requiring continued retention, syabas99 will securely delete or anonymise the relevant personal data.
8.1 syabas99 uses cookies and similar tracking technologies to operate the platform, maintain your session, and analyse platform usage. The following categories of cookies are used:
8.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect platform functionality. syabas99 does not place third-party advertising cookies on the platform.
9.1 syabas99 implements industry-standard technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 While syabas99 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, syabas99 will notify affected players and relevant authorities in accordance with applicable law.
10.1 As a data subject, you hold the following rights over your personal data held by syabas99, subject to applicable law and any overriding legal obligations:
10.2 To exercise any of these rights, contact syabas99 via the support channels listed in Section 14. syabas99 will respond to verifiable requests within a reasonable timeframe consistent with applicable law.
11.1 syabas99 does not knowingly collect personal data from individuals under the age of 21. The platform is strictly intended for adults aged 21 and above. If syabas99 becomes aware that personal data has been collected from an individual under 21 without parental or guardian consent, that data will be deleted immediately and the account closed.
11.2 If you believe that a minor has registered on syabas99, please contact our support team immediately so that appropriate action can be taken.
12.1 syabas99 will only send you marketing communications (promotions, bonus offers, newsletters) where you have given explicit consent to receive them. You may withdraw this consent at any time by:
12.2 Withdrawal of marketing consent does not affect transactional communications such as account confirmations, security alerts, and withdrawal notifications, which are sent regardless of marketing preferences as they are necessary for account management.
12.3 syabas99 does not share your contact details with third-party marketers. All marketing communications originate from syabas99 directly.
13.1 syabas99 reserves the right to update this Privacy Policy at any time. The most current version will always be available at syabas99.one/privacy-policy. The "Last updated" date at the top of this Policy reflects the date of the most recent revision.
13.2 Where changes to this Policy are material — particularly changes that affect how we use your personal data in ways not previously disclosed — syabas99 will notify registered players by email or by displaying a prominent notice on the platform prior to the changes taking effect.
13.3 Continued use of the syabas99 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you should cease using the platform and request account closure.
14.1 For any questions, data subject access requests, or privacy-related complaints, please contact the syabas99 data team through the following channels:
14.2 syabas99 will acknowledge data subject requests within 5 business days and provide a substantive response within 30 calendar days. Where additional time is required due to the complexity or volume of a request, syabas99 will notify you of the extension within the initial 30-day period.
14.3 If you are not satisfied with syabas99's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Six data protection commitments that every syabas99 member in Malaysia can rely on
Every byte of personal data transmitted between your device and syabas99 is protected by 256-bit SSL — the same encryption standard used by major Malaysian banking institutions.
syabas99 does not sell, rent, or trade your personal data to third-party marketers. Your data is used exclusively to operate your account and improve your experience on the platform.
Access, rectification, erasure, portability — syabas99 processes data subject rights requests within 30 days. Malaysian players are entitled to full control over their personal data.
Passwords are stored as salted cryptographic hashes — never as plain text. Even in the unlikely event of a security incident, your actual password cannot be recovered from stored data.
Third-party service providers receive only the minimum data necessary to perform their specific function. All providers are bound by data processing agreements consistent with this Policy.
In the event of a data breach affecting your rights, syabas99 will notify impacted players and relevant authorities promptly, in compliance with applicable data protection legislation.
Play at Malaysia's most trusted online casino knowing your personal data and MYR wallet are protected by industry-standard security at every step.
21+ only · Responsible Gaming tools available · Play within your means